Internet Phone Service & Fire Alarm Monitoring

Has anyone addressed any issues with cable service providers providing internet phone service to business customers and not assuring the fire alarm system is still monitored and/or has the second phone line in place?


A/C Wayne Johnson
Shaker Heights FD

[email protected]


2 thoughts on “Internet Phone Service & Fire Alarm Monitoring”

  1. Please keep in mind that any FIRE reporting devices must maintain a UL listing for that function. In most cases we have seen a Digital transmission has been installed in lieu of a hard wired line. These are fine IF they are connected to a UL listed UDACT and a hard wired back up line. We recently had several locations install cellular transmission devices without a UDACT connection. If you read the fine print for the products this is required for listing in Fire reporting.

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